Flexible Working Scotland - Privacy Policy

Privacy Policy 

Flexible Working Scotland 
Last Updated: September 2025 

1. Introduction 

Flexible Working Scotland ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, including our website, jobs board, training programmes, mentoring services, and community platform. 

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

Data Controller: 
Lynn Houmdi trading as Flexible Working Scotland 
Contact: info@flexibleworkingscotland.co.ul 
Website: www.flexibleworkingscotland.co.uk 

2. Information We Collect 

2.1 Information You Provide Directly 

We collect information you voluntarily provide when you: 

 

  • Register for our jobs board 

  • Sign up for our services 

  • Join our Facebook community 

  • Subscribe to our newsletters or mailing lists 

  • Purchase our guides or resources 

  • Contact us with enquiries 

  • Complete surveys or feedback forms 

 

This may include: 

 

  • Name and contact details (email, phone number, postal address) 

  • Employment history and CV/resume information 

  • Professional qualifications and skills 

  • Career goals and preferences 

  • Demographic information (where voluntarily provided) 

  • Payment and billing information 

  • Communication preferences 

 

2.2 Information Collected Automatically 

When you visit our website, we may automatically collect: 

 

  • IP address and browser type 

  • Pages visited and time spent on pages 

  • Referring website addresses 

  • Device information 

  • Cookies and similar tracking technologies (see Section 8) 

 

2.3 Information from Third Parties 

We may receive information from: 

 

  • Employers posting jobs on our jobs board 

  • Programme sponsors or partners 

  • Payment processors 

  • Social media platforms (if you interact with our content) 

 

3. How We Use Your Information 

We use your personal data for the following purposes: 

3.1 Service Provision 

 

  • To provide access to our jobs board and match candidates with opportunities 

  • To deliver various services 

  • To facilitate community membership and networking 

  • To process orders and payments  

  • To communicate about any services you've requested 

 

3.2 Communication 

 

  • To respond to your enquiries and provide customer support 

  • To send service updates, job alerts, and relevant opportunities 

  • To share newsletters and information about our services (with your consent) 

 

3.3 Improvement and Development 

 

  • To improve our website, services, and user experience 

  • To understand how our services are used 

  • To develop new offerings and features 

 

3.4 Legal and Administrative 

 

  • To comply with legal obligations 

  • To protect our rights and prevent fraud 

  • To maintain records for business purposes 

 

3.5 Marketing 

 

  • To send promotional materials about our services (only with your consent) 

  • You can opt out of marketing communications at any time 

 

4. Legal Basis for Processing 

We process your personal data under the following legal bases: 

 

  • Consent: When you have given clear consent for us to process your data for specific purposes (e.g., marketing emails, job alerts) 

  • Contract: When processing is necessary to fulfil a contract with you (e.g., delivering paid programmes or services) 

  • Legitimate Interests: When we have a legitimate business interest (e.g., improving our services, preventing fraud) 

  • Legal Obligation: When we must comply with the law 

 

5. Data Sharing and Disclosure 

We may share your information with: 

5.1 Service Providers 

Third-party service providers who assist us with: 

 

  • Website hosting and maintenance 

  • Payment processing 

  • Email communications and marketing platforms 

  • Data analytics 

  • Programme delivery partners (e.g., The Challenges Group for Making Work Work programmes) 

 

5.2 Employers (Jobs Board Users) 

If you apply for positions through our jobs board, we will share relevant application information with prospective employers. You control what information you include in your applications. 

5.3 Legal Requirements 

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety. 

5.4 Business Transfers 

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner. 

We do not sell your personal data to third parties. 

6. Data Retention 

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy: 

 

  • Jobs board registrations: Active accounts retained indefinitely unless you request deletion; inactive accounts may be deleted after 24 months 

  • Programme participants: Records retained for 6 years for business and legal purposes 

  • Marketing contacts: Until you unsubscribe or request deletion 

  • Transaction records: 6 years to comply with accounting and tax regulations 

  • Website analytics: Typically, 26 months 

 

7. Your Rights 

Under UK GDPR, you have the following rights: 

7.1 Right of Access 

Request a copy of the personal data we hold about you. 

7.2 Right to Rectification 

Request correction of inaccurate or incomplete data. 

7.3 Right to Erasure 

Request deletion of your personal data in certain circumstances. 

7.4 Right to Restrict Processing 

Request that we limit how we use your data. 

7.5 Right to Data Portability 

Receive your data in a structured, commonly used format. 

7.6 Right to Object 

Object to processing based on legitimate interests or for direct marketing purposes. 

7.7 Right to Withdraw Consent 

Withdraw consent at any time where we rely on consent to process your data. 

To exercise any of these rights, please contact us at info@flexibleworkingscotland.co.uk 

8. Cookies and Tracking Technologies 

Our website uses cookies and similar technologies to: 

 

  • Remember your preferences and settings 

  • Analyse website traffic and user behaviour 

  • Improve website functionality 

 

You can control cookies through your browser settings. However, disabling cookies may affect website functionality. 

For detailed information about the cookies we use, please see our Cookie Policy [link if separate document exists]. 

9. Data Security 

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include: 

 

  • Secure server infrastructure 

  • Encryption of sensitive data 

  • Regular security assessments 

  • Access controls and authentication 

  • Staff training on data protection 

 

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. 

10. International Data Transfers 

Your data is primarily stored and processed within the United Kingdom. If in the unlikely event we do transfer data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions. 

11. Third-Party Links 

Our website may contain links to third-party websites (such as our Facebook community). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information. 

12. Children's Privacy 

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately. 

13. Changes to This Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy. 

14. Contact Us 

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact: 

Flexible Working Scotland 
Email: info@flexibleworkingscotland.co.uk 

15. Complaints 

You have the right to lodge a complaint with the supervisory authority if you believe your data protection rights have been violated: 

The Information Commissioner’s Office – Scotland
6th floor, Quartermile One
15 Lauriston Pl
Edinburgh
EH3 9EP
Telephone: 0303 123 1115 
Website: www.ico.org.uk 

 

Acknowledgment 

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.